Nereus d.o.o. is modifying payment and cancellation policy in an attempt to provide reassurance and flexibility for clients due to COVID19. Croatian borders are open, marinas are open and there is no obligatory quarantine in Croatia.
New update 27.5.2020.
PAYMENT POLICY UPDATE
30% of booking charter fee must be paid latest 5 days after booking is confirmed.
70% of booking charter fee must be paid latest 20 days before beginning of charter (check in day).
CANCELLATION POLICY UPDATE
|If the clients are unable to reach our base in Marina Kaštela for the charter due to travel restrictions (e.g. official notice not to travel to the destination, flight cancellation or closing borders due to COVID-19), we offer the possibility to reschedule the date of the charter to another available date within the 2020 season.v Season 2021 is optional as well, but we are approaching each case individually.|
Rescheduling is possible only for charters with travel restrictions as mentioned above.
For any other reasons of cancellation, our standard cancellation policy applies.
Above Payment and Cancellation policy is temporary and it is intended to be in place only as long as necessary.