Nereus d.o.o. is modifying payment and cancellation policy in an attempt to provide reassurance and flexibility for clients due to concerns regarding COVID19.
Croatian borders are open, marinas are open and there is no obligatory quarantine in Croatia.
New update 29.6.2020.
PAYMENT POLICY UPDATE
30% of booking charter fee must be paid latest 5 days after booking is confirmed.
70% of booking charter fee must be paid latest 15 days before beginning of charter (check in day).
CANCELLATION POLICY UPDATE
|If the clients are unable to reach our base in Marina Kaštela for the charter due to travel restrictions (e.g. official notice not to travel to the destination, flight cancellation or closing borders due to COVID-19 or obligatory quarantine when coming back to home country ), we offer the possibility to reschedule the date of the charter to another available date within the 2020 season or season 2021.|
If client wish to reschedule to season 2021 and booking hasn’t been paid in full, 25% of charter fee must be paid till January 15, 2021. Rest of the charter fee is payable according to usual terms and conditions in 2021.
Rescheduling is possible only for charters with travel restrictions as mentioned above.
For any other reasons of cancellation, our standard cancellation policy applies.
Above Payment and Cancellation policy is temporary and it is intended to be in place only as long as necessary.